Help & FAQs for Care Workers
I'm interested - tell me more about Kynd?
Can I signup as a Carer / Support Worker?
Are you an agency or traditional provider?
Safety & Trust
How does Kynd help ensure safety & trust?
What if an emergency occurs during a Visit?
I have a Police Record. Can I still join Kynd?
I live in ______. Am I able to apply now?
I don’t have a Car right now. Can I apply?
I’ve applied... what are the next steps?
What is an ABN? Where do I get an ABN?
What are Kynd's "Minimum Requirements"?
How do I get a National Police Certificate?
Do I need a Blue Card to help people <18?
What Qualifications will I need to possess?
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What's included in our insurance cover?
What does our Kynd insurance not cover?
Do I need to pay extra for this insurance?
Am I covered to administer medications?
How can I learn more about insurance?
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How It Works
How can I download and get the App setup?
Why can't I update some Profile Information?
What are 'Meet & Greets'? How does it work?
How do I 'Accept or Decline' Visit Requests?
How do I 'Change' or 'Cancel' a booked Visit?
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Why do your ask for my address location?
How does Kynd keep our information safe?
Am I able to have a Private (Hidden) Profile?
How are my details shared on the platform?
Why do you ask for my vehicle information?
Rates & Pays
How will I get paid for my services?
What should I charge as my Hourly Rate?
Could I negotiate my rate with Members?
Are the initial Meet & Greets unpaid visits?
What is Kynd's cancellation agreement?
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Can I require minimum hours for visits?
Will I have to drive my own car / vehicle?
What if I'm not able to provide a service?
What type of services can I offer people?
I'm moving areas. Can I stay with Kynd?
How can I help to promote my services?
Can I 'BYO' and introduce a Member?
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